1Northern Hospital, New Gisborne, Australia
Aim – The introduction of a regular forum for Emergency Department nurses to present ideas, give feedback and problem solve issues.
Background – Staff engagement in nursing is essential when developing a supportive leadership model (Parliament of Australia, 2002). It is integral that such models value nurses’ ideas in order to improve job satisfaction and staff retention in the Emergency Department Parliament of Australia. (2002). High turnover rates have systemic negative effects on an organisation, resulting in lower skill mix and costly recruitment drives (Tillott et al., 2013). Engaging nurses in workplace change has been shown to have a positive effect on staff satisfaction and will lead to a more progressive workplace (Iqbal Chagani, 2015).
Method – A nursing forum will provide a supported space for staff to identify workplace issues, present a potential solution and provide feedback. The group will identify the key ideas and present them to management via a representative. Department managers will then provide a feedback with potential for improvement projects and further idea development. The forums will be nurse lead, providing leadership opportunities for all levels of employees.
Results – Nursing forum will engage employees, reduce turnover rates, provide an avenue for leadership opportunities and create a progressive workplace.
Conclusion – Regular nursing forums offer a protected environment to engage nurses and provide opportunities to participate in change. They provide a cost effective method of reducing staff turnover and leading to a progressive Emergency Department.
- Iqbal Chagani, S. M. (2015). Transformational Leadership In Emergency Department For Nurse Retention. Journal On Nursing, 5(2), 4-9.
- Parliament of Australia. (2002). Inquiry into Nursing. Retrieved from http://www.aph.gov.au/Parliamentary_Business/Committees/Senate/Community_Affairs/Completed_inquiries/2002-04
- Tillott, S., Walsh, K., & Moxham, L. (2013). Encouraging engagement at work to improve retention. Nursing Management – UK, 19(10), 27-31
Clinical Nurse Specialist working busy Metropolitan Emergency Department and a Clinical Support Nurse for Graduates.